How can I get more information about the Weight Watchers Cruise?
For information about this exciting cruise program, please call 844-448-9564 (US only) or 305-443-0563. You can also e-mail WWBookings@LorraineTravel.com.
How do I make a reservation for the Weight Watchers Cruise?
Can a spouse /friend/family not on WW come on the cruise also? Do they pay a different rate?
Yes! Everyone is welcome—members and non-members alike. Rates do not vary based on whether or not you are a Weight Watchers member.
What is included in the cruise fare?
The Weight Watchers Cruise fare includes shipboard accommodations and ocean transportation; our Weight Watchers program, meals, and socials; port charges; and the ship’s entertainment and amenities, including the gym, salt water pools, and sports facilities.
What’s not included in the cruise fare?
Besides government fees, tips for your meals and room steward, and a possible fuel surcharge, which are explained on the Rates page, the following are not included: spa treatments and facilities; salon services; wine, liquor and other beverages (except the water or tea served with meals and the complimentary beverages served at our evening socials); and shore excursions offered by MSC Cruises.
What if I need a roommate?
The rate for single occupancy is approximately 1.6 times the double occupancy rate. If you do not want to room alone, it may be possible to find a compatible roommate and pay the double occupancy rate. However, this may take some flexibility on your part regarding the room category you choose. For detailed information please ask the travel agent at Lorraine Travel when making your reservation. Contact Lorraine Travel by phone or email: Toll-free: 1-844-448-9564 or Phone: 1-305-443-0542. Email: WWRoommates@LorraineTravel.com
Is Web Check-In available and until what time can I check in online?
Online check-in on the MSC Cruises website may be completed at any time after your booking is paid in full and prior to 72 hours (3 days) before the actual sailing date. Lorraine Travel will provide further details as we get closer to the sailing date. They can be reached by phone at 844-448-9564 (US only) or 305-443-0563. You can also email WWwebCheckIn@LorraineTravel.com
How can I arrange for early disembarkation at the end of the cruise?
Early disembarkation must be requested on the ship. You will have to go to the front desk and ask to be placed on the early disembarkation list. Do this at least 2-3 days before the end of the cruise. Also, please note that passengers who disembark early are responsible for taking their own luggage off the ship.
When will I receive my tickets?
E-tickets will be emailed about 2-3 weeks prior to departure once you have completed web check-in. Be sure to notify Lorraine Travel if your email address has changed. If you do not have an email address, tickets will be printed and mailed to you 2-3 weeks before the cruise.
Deposit: Up until August 14th, 2017 the deposit is $500 per person at the time of booking. Final Payment Due: Monday, August 14, 2017. Master Card, Visa, American Express and Discover Card are accepted for deposits. Please note that Discover cards are not accepted onboard the ship.
If a reservation is cancelled between May 16 - July 14, 2017: Cancellation fee is $100 per person.
If a reservation is cancelled between July 15 - August 18, 2017: Cancellation fee is $250 per person.
If a reservation is cancelled between August 19 - September 22, 2017: Cancellation fee is $500 per person.
If a reservation is cancelled between September 23 - October 20, 2017: Cancellation fee is 50% of the total cruise fare.
If a reservation is cancelled after October 21, 2017: There is no refund except for the government fees and prepaid tips.
Will I need a passport or visa?
A passport or passport card is now required for all US and Canadian citizens traveling to or from the Caribbean, Bermuda, Mexico, Central and South America. If you have a passport, please check the expiration date to be sure it will be valid. If you do not have a passport, apply early to avoid backlogs and extra fees. Check new requirements at: travel.state.gov. Naturalized US citizens must bring your US passport. Registered aliens are advised to bring a valid passport, a Resident Card and a government issued photo ID (e.g. driver’s license). Citizens of other countries need a valid passport and may need a valid U.S. multiple entry permit visa, since you will be entering the US to embark on the cruise and re-entering the US at the end of the cruise. Please check current visa requirements with your Consulate General or a travel agent in your area to be sure you have the required documents. No visas are required for US or Canadian citizens or citizens of countries that are part of the Visa Waiver Program. You are responsible for obtaining and bringing all necessary travel documents and for complying with customs and immigration requirements. Guests without proper documentation will not be allowed to board the vessel, and no refund of cruise fare will be given to any guest failing to bring such documentation. Your first and last name on your passport must match the first and last name on your ticket. If you need to change the name on your ticket, email WWwebCheckIn@LorraineTravel.com.
How do I get to and from the airport to the port?
From the airport to the port, you may take a cab. Cabs are always lined up outside the baggage claim area and currently charge a flat rate of $25 from the Miami Airport to Port Miami. To go from the port to the airport, you may also take a cab (flat rate of $25 from Port Miami to the Miami Airport). You may also use Uber. Uber is the least expensive option at about $16 one way between the Miami Airport and Port Miami. If you plan to arrive at or depart from the Fort Lauderdale International Airport on the day the cruise departs or returns and you are traveling alone, it may be less expensive to purchase a transfer. Please contact Lorraine Travel for details at 844-448-9564 (US only) or 305-443-0563 or email WWTransfers@LorraineTravel.com.
What is the pier number for the MSC Divina?
The MSC Divina will be docked at Port Miami, Terminal F.
Driving Directions to Port Miami
If using a GPS device, enter 1015 N. America Way, Miami, Florida 33132 as the address of your destination. Once at the Port's bridge, turn off your GPS, stay in the left lane, and follow the signs to designated terminal. From the North: Take I-95 South and exit 3B-Bayside. Head south to Northeast 5th Street and turn left. Fifth Street will lead onto the PortMiami bridge. Continue over the bridge and follow signage to designated terminal. From the South: Take I-95 North and exit at Northwest 2nd Street. Head straight to NW 5th Street and make a right. Fifth Street will lead onto the PortMiami bridge. Continue over the bridge and follow signage to designated terminal. For further details and maps, visit Port Miami Parking Directions.
Some people choose to rent a car and drop it off before the cruise, then rent another car for the return home. Some rental agencies, including Budget, have a free shuttle to and from the airport and cruise port. Ask about this if you choose to rent, as options can change. Parking is available at all cruise terminals at the port. The current rate is $20 per day for all standard size vehicles (up to 20-feet). Vehicles longer than 20 feet are charged an additional $20 per day. They accept cash, Visa, MasterCard, American Express, Discover, or any major U.S. Traveler's Check. No debit cards are accepted. Offsite parking is available at lower rates. We have no personal information on the various options, but two that seem worthy of consideration are Premier Parking USA and United Airport Parking.
Departure & Arrival Times
Note the following carefully when making your flight reservations: The ship departs at 7:00 p.m. on Saturday, November 11, 2017. You must arrive at the pier at least 90 minutes prior to departure in order to board. The MSC Divina will return to Miami, Florida early in the morning of Saturday, November 18 and disembarkation will begin about 8:30 a.m. Everyone is generally off the ship by about 10 a.m. MSC Cruises recommends that you schedule a return flight from Miami International Airport at 12:00 p.m. or later, if you are returning on Saturday, November 18. International guests should allow an extra 60-90 minutes, so schedule flights at 1:30 p.m. or later. If flying from the Ft. Lauderdale airport on Saturday, November 18, MSC Cruises recommends scheduling a domestic return flight at 1:30 pm or later.
How early can we embark?
Boarding begins on Saturday, November 11, about noon (as soon as Customs clears the ship). You must be on board NO LATER than 5:30 p.m.
At what time will we be off the ship at the end of the cruise?
Typically, we will disembark between 8:30 and 10:00 a.m. MSC recommends that you schedule a return flight at 12:00 p.m. or later, if you are returning on Saturday, November 18. International guests should allow an extra 60-90 minutes, so schedule flights at 1:30 p.m. or later. Allow an extra 60-90 minutes if flying from Ft. Lauderdale. For those with time constraints, Early Disembarkation is also available. Early disembarkation must be requested on the ship. You will have to go to the front desk and ask to be placed on the early disembarkation list. Do this at least 2-3 days before the end of the cruise. Also, please note that passengers who disembark early are responsible for taking their own luggage off the ship.
ON THE SHIP
What if I’m physically disabled?
There are a limited number of handicapped-equipped staterooms. Check with our reservations department for availability. If you require a wheelchair for embarkation and disembarkation, this should be requested 30 days prior to departure. Wheelchairs may not be available on board, but you may bring your own wheelchair or electric scooter. Electric scooters and batteries must be stored and charged in your stateroom. Email WWServices@LorraineTravel.com.
What amenities are provided in each cabin?
In addition to the basics such as soap, shampoo, and towels, each cabin has a hair dryer, safe, mini-bar/refrigerator, phone and interactive TV.
Are beach towels available for the pools? What about for taking on excursions?
Yes, towels are available poolside and for excursions as well.
What is the dining schedule?
Breakfast is served from 7:30 a.m.to 9:00 a.m. and lunch is at noon. We have early seating for dinner. Dinner will begin at 6 p.m.
Will the activities done on cruise show FitPoints®?
Given that FitPoints® are so individualized, we are unable to provide them on board.
Will there be personal coaches?
Due to the size of our group, there will not be personal coaches. However, there will be service providers available to answer all of your Weight Watchers program-related questions onboard.
Will there be weigh-ins?
Yes, absolutely. Scales will be provided at all One-on-One Sessions/Walk In and Weigh Sessions, which are offered for several hours in the morning and late afternoon every day throughout the cruise.
Are we able to buy WW products?
Weight Watchers products will not be available on board the cruise.
What type of entertainment will there be?
The MSC Divina offers world class entertainment options including live music in multiple lounges, Broadway-quality shows in its 1603-seat Pantheon Theater, thrilling movie experiences in the 4D Cinema and exciting games in the opulent Casino Veneziano. During the Rejuvenation Vacation at Sea, there will be numerous MSC shows as well as Weight Watchers social events, a Gala Night, and a Farewell Dance Party.
What excursions will there be?
There will be a host of fun excursions throughout the Weight Watchers Cruise. Guests will have the opportunity to go bird watching, reef and wreck snorkeling, glass bottom kayaking, bamboo rafting, river tubing, horseback riding. There will also be shopping excursions, eco park visits, Jeep adventures and tours of grotto caves. Please note that excursions are not included in the cruise fare. For a complete list of excursions, pricing and booking, please email WWExcursions@LorraineTravel.com.
What classes and activities are offered onboard?
During the Weight Watchers Cruise, your day can be as relaxing or action-packed as you want it to be! In addition to taking part in onboard Weight Watchers Meetings with Weight Watchers Leaders, you’ll have the opportunity to attend special Weight Watchers classes and workshops, such as WW "Flow" and the new WW Focus, which combines top mindfulness, energy and life coaching techniques to help you on your weight loss journey. Every day offers dozens of lectures, fitness classes, cooking demonstrations and social events. In addition, the MSC Divina is the perfect setting in which to lounge on deck, take a swim, or exercise in the state-of-the-art gym.
What if the weather is not good?
If the weather isn’t cooperating, the MSC Divina provides lots of fun onboard activities for guests. You may work out in the state-of-the-art fitness center, take a dip in the indoor pool, try your luck at the Casino Veneziano, test your skills on the F1 Simulator, go bowling at the sports bar, catch a movie at the thrilling 4D cinema, shop in numerous boutiques, visit the Yacht Club Library, or listen to live music in any number of lounges onboard. You may also pamper yourself in the Aurea Spa (please note that some services are additional).
Does MSC offer a children’s program?
Yes! MSC offers fantastic programs for children of all ages. Please click here for detailed information on what is offered.
How much can I buy duty-free?
US citizens are allowed $800 worth (retail price) of duty-free merchandise. Persons over 21 may include 1 quart of liquor.
How much should I tip?
Prepaid tips for your meals and room steward are included as part of your invoice. A gratuity will be added to beverage purchases automatically.
Are there extra charges for the Spa and Fitness Center?
The gym is free of charge. For additional pampering, we will be securing a special group rate for use of the Thermal area of the spa, including the steam baths and saunas. Stay tuned – we’ll be posting exciting spa details shortly!
WHAT TO BRING
How much cash should I bring?
The ship operates on a cashless system. All charges incurred while onboard will be charged to your credit card in one payment at the end of the cruise, unless you choose to pay the total in cash. Credit cards (Visa, Master Card, American Express and Discover) are accepted on board. Visa and Master Card are also accepted by most vendors in the ports. Therefore, you will not need to bring very much cash.
What clothing should I pack?
Light, casual clothing is the norm. Don’t forget your swimwear, and if you plan to participate in yoga, Pilates or other exercise classes, we suggest loose cotton clothing or other comfortable attire. After 6:00 p.m., jeans, t-shirts, shorts, and bare feet are discouraged in the ships' public areas. The ship has two gala nights for optional evening attire at dinner. Typically, on these two nights at dinner there is a range from “smart casual” or business attire to formal wear.The weather is generally warm at this time of year, but it can be cool and breezy in the mornings and evenings out on the deck. Also, although all cabins are air conditioned and individually controlled, we are not able to control the temperature in the public spaces such as the dining room and lecture rooms, which may be cool, so a sweater or light jacket is recommended.
How many suitcases can I bring?
Each guest is allowed to bring up to 200 pounds of personal luggage on board the ship. Airlines weight limitations may be less than 200 pounds. Luggage tags will be part of your e-ticket and they can also be picked up curbside at the pier. Be sure to use the luggage tags on your baggage to ensure their delivery to your cabin.
INTERNET & CELL PHONES
Will I be able to plug in and recharge my digital camera, cell phone, etc?
Yes, there are outlets in each cabin for both domestic and EU appliances.
Can I phone home during the cruise? How can my family contact me during the cruise in case of emergency?
Ship-to-shore telephone service is available while the ship is at sea or in port from your stateroom. You’ll find a telephone and dialing instructions in your cabin. Since it is a satellite phone service, it is expensive. If you need to be reached by people at home, have them contact the ship directly. The emergency contact number for the MSC Divina will be provided with the information that you will receive along with your cruise documents a few weeks before the sailing. MSC Cruises phone number for their Florida office is 954-772-6262 or 800-666-9333.
Can I use my mobile phone at sea?
Yes, you can take advantage of your wireless devices while at sea. With MSC's onboard service, you can make and receive calls using your own mobile phone and telephone number. Charges will appear as "roaming charge" on your regular monthly bill from your telecommunications carrier. Rates are very high and are set by each home carrier. We recommend checking with your home carrier prior to traveling.
Is internet service available?
Yes, you can connect to the net on the open seas, now faster than ever! The Cyber Café has PCs for checking email and surfing the Internet. When you use this service you will be charged directly to your on-board account. You can also buy a Wi-Fi package and use your own laptop or PDA on board. Internet packages will be available for advanced purchase in late spring.
Weight Watchers International, Inc.
Weight Watchers International, Inc. is the world’s leading commercial provider of weight management services, operating globally through a network of Company-owned and franchise operations. Weight Watchers holds more than 32,000 meetings each week where members receive group support and learn about healthy eating patterns, behavior modification and physical activity. Weight Watchers provides innovative, digital weight management products through its websites, mobile sites and apps. Weight Watchers is the leading provider of paid digital subscription weight management products in the world. In addition, Weight Watchers offers a wide range of products, publications and programs for those interested in weight loss and weight control.
MSC Cruises is the 4th largest cruise line worldwide. A privately owned European company, employing 15,500 staff around the world and present in 45 countries, MSC Cruises has 12 ships in its ultra modern fleet and hosts 1.5 million passengers every year.
MSC Cruises is proud of its Mediterranean heritage, which is reflected in the company's reputation for sophisticated design and outstanding hospitality. Innovations in both exterior and interior designs for the MSC Cruises fleet have earned prestigious awards for naval architects De Jorio Design International.
The gourmet dining experience on board combines the best of Mediterranean and international cuisine. In the fields of service and comfort, MSC Cruises is continuing to set new standards in luxury cruising. Groundbreaking initiatives include the MSC Aurea Spa, a lavish Balinese wellness center, and the MSC Yacht Club, an exclusive area on the four Fantasia-class flagships offering elegant suites with a round-the-clock butler service and numerous other privileges.
MSC Cruises is the only company in the world to receive the "Golden Pearls” award from the Bureau Veritas in recognition of its high level of quality management and environmental protection. As a family-friendly cruise line, MSC Cruises cares about children and in providing a lasting and positive impact in the lives of those kids in need. It recently forged a three-year, million-dollar partnership with UNICEF.